Customer area

In your customer area, you can change the date and time of booking or cancel the reservation. If you have a subscription, please read the important information below.

How to book a ticket using a subscription?

  • 1
    Go to our website, select the program, date and time and click "book"
  • 2
    Leave the number of children equal to 1*
  • 3
    Click "Login" and enter your username and password, under which you entered when you bought a subscription
  • 4
    After that, click on the confirmation button. Done! A confirmation will be sent to you by mail.
* If you have purchased tickets for several children, please book a seat for each child separately.

If the child suddenly becomes ill and cannot attend one of our events, we will extend your subscription until the next season.
In case of questions, call or write to us at the contacts listed below, we will help!

Generate a gift card!

Surely you have come across a situation when you need a gift today, or better right now, and there is no time to wait for delivery? Now you can instantly give any of our products - a subscription, a home experiment pack, or an open date entry? Complete a simple form and get a beautiful postcard that you can print or resend electronically!

Contacts

Would you like to not miss out on our new programs and new products? Subscribe now!
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